We have all attended them, the meeting that rambles on with no clear focus or outcomes, where petty squabbles and side issues suck the...

We all lose customers and it is part of the natural cycle of business but it is important to understand why it happened as it may prevent...

When we are starting out in business we have the ability to remember virtually every aspect of our business. It is in our head and we can...

What do you do maybe one of the most common questions you are asked and it is natural for people to reply by saying IT, we have an...

Have you just started a business, are you thinking of starting a business or are you looking for guidance as you navigate your way...

Should you be offering credit - in my business I look for payment up front because I cannot take back the knowledge that I am imparting...

We have all had to adapt to technology to meet virtually which has changed the way we do business but now is the time to get out, renew...

We have all attended them, the meeting that rambles on with no clear focus or outcomes, where petty squabbles and side issues suck the...

We are so busy looking for new business that we sometimes forget the resources we have sitting under our noses or close by. I was talking...

We are all walking around carrying weapons of mass distraction on our person, namely the smartphone. For those born at the beginning of...

As we start the year every business owner is out there looking for new business opportunities. Let me help you by providing a list of...

Before the introduction of sat nav it was necessary to plan your journey in detail. Firstly, you would take out a map and identify...

Are you a retailer with an online shop or do you have a physical presence? This is the busiest time of the year for retailers and yet it...

Have you ever received a Christmas Card on the 2nd of January, what went through your mind? Could this have been executed better? What we...

I am not a cybercrime expert and you don’t have to be either to be aware of the increasing number of individuals and organisations being...

One of the challenges we all face in business is the request for the little extras. It is particularly difficult when you have just...

We all know our favourite topic and the challenge is to manage it so we do not lose our audience, Whether in a social setting or business...

It was about 3.00 in the afternoon one Tuesday recently and I was walking along a pathway that runs adjacent to a narrow slip road that...

Apart from Social Media the predominant business tool for communications is email. Unfortunately we all tend to use it in different ways...

People are aware of situations, their own emotional reactions, and the behaviour of those around them. We face new challenges as those...